Contact WESSII Shop

WESSII Shop is operated by Wess Import Investments LLC. Choose the appropriate contact below so your question reaches the right team.

Product and sales questions

For product information, part numbers or compatibility before ordering, email shop.sales@wessii.com. Include the product model and the equipment details relevant to your question.

Orders and customer support

For an existing order, delivery, cancellation, return, refund or warranty claim, email shop.support@wessii.com. Include your order number, the item and a short description of the issue.

Privacy requests

For questions about personal information, correction, deletion or other applicable privacy rights, contact shop.support@wessii.com. We will request only the information reasonably necessary to identify and handle your case.

Telephone

Call +1 833-544-6611. If you need to send order references, photographs or documents, email the appropriate address above.

Send a message

Use the form below for a product question or a support request. Do not include passwords, complete card numbers or unnecessary identity documents. See the Privacy Policy for how contact information is used.

Returns

Contact support before shipping a product back. We provide the authorized destination and instructions for your item; the corporate address or the address on the original parcel may not be the correct return destination.